1. INTRODUCTION
This Privacy Policy describes how Wiichee ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, use our mobile application, or interact with our intelligent motion-sensing measurement device (collectively, the "Services").
Wiichee is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
When you register for an account or use our Services, we collect information you voluntarily provide, including:
- Account Information: Name, email address, phone number, username, password
- Profile Information: Avatar/profile picture, company information, professional identity (e.g., outdoor landscape designer, interior space designer), address
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Communication Data: Messages, feedback, and correspondence you send to us
2.2 Device and Usage Information
We automatically collect certain information when you use our Services:
- Device Information: Device type, operating system, device identifiers, IP address, browser type, time zone settings
- App Usage Data: Features used, measurement data, project information, settings preferences (metric/imperial units, precision settings, language preferences)
- Location Data: When you use location-based features, we may collect precise location information
- Bluetooth Connection Data: Information about connected Wiichee measurement devices
2.3 Measurement Data
When you use our measurement device and app, we collect:
- Measurement Results: Distance, height, level, angle, area, volume, and other measurement data
- Project Data: Floor plans, 2D/3D models, measurement projects, annotations, photos, videos
- Sensor Data: Data from laser rangefinder and inertial navigation sensors (processed locally on device)
2.4 Technical Information
We collect technical data to improve our Services:
- Log Files: Access logs, error reports, crash data, performance metrics
- Analytics Data: Usage patterns, feature adoption, user interactions (anonymized when possible)
- Cookies and Tracking Technologies: As described in our Cookie Policy
3. HOW WE USE YOUR INFORMATION
3.1 Service Provision
- Providing and maintaining the Wiichee app and measurement device functionality
- Processing measurements and generating 2D/3D models
- Synchronizing data between your device and app
- Enabling collaboration and sharing features
- Providing customer support and responding to inquiries
3.2 Account Management
- Creating and managing your account
- Authenticating your identity
- Processing payments and managing subscriptions
- Communicating important service updates
3.3 Improvement and Development
- Analyzing usage patterns to improve our Services
- Developing new features and functionality
- Conducting research and analytics
- Testing and optimizing performance
3.4 Legal and Security
- Complying with legal obligations
- Protecting against fraud and unauthorized access
- Enforcing our terms of service
- Responding to legal requests and court orders
4. LEGAL BASIS FOR PROCESSING (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Contract Performance: Processing necessary to provide our Services
- Legitimate Interests: Improving our Services, analytics, and security
- Consent: Marketing communications and optional features
- Legal Obligations: Compliance with applicable laws
5. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We work with third-party service providers who assist us in operating our Services:
- Cloud Storage: Secure data storage and backup
- Analytics: Google Analytics, Firebase Analytics
- Authentication: Social login providers (WeChat, Google)
- Payment Processing: Secure payment processors
- Email Services: Transactional and marketing email delivery
5.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5.3 Legal Requirements
We may disclose your information when required by law or to protect our rights, safety, or the rights of others.
5.4 User-Initiated Sharing
When you choose to share measurement data or collaborate with others, we facilitate this sharing according to your preferences.
6. DATA RETENTION
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Account Information: Retained while your account is active and for a reasonable period after account closure
- Measurement Data: Retained according to your preferences and legal requirements
- Technical Data: Typically retained for 2–3 years unless longer retention is required by law
You can request deletion of your data at any time, subject to legal and technical limitations.
7. YOUR RIGHTS
Depending on your location, you may have the following rights:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Deletion
- Correct inaccurate personal information
- Request deletion of your personal information
7.3 Processing Restrictions
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
7.4 California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information.
8. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data encryption in transit and at rest
- Access Controls: Restricted access to personal information
- Security Monitoring: Regular security assessments and monitoring
- Secure Development: Security-by-design principles in our development process
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Adequacy Decisions: Transfers to countries with adequate data protection laws
- Standard Contractual Clauses: EU-approved contractual protections
- Certification Programs: Adherence to recognized privacy frameworks
10. CHILDREN'S PRIVACY
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser or device settings. For more information, please see our Cookie Policy.
12. MARKETING COMMUNICATIONS
We may send you promotional communications about our Services. You can opt-out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Updating your communication preferences in your account settings
- Contacting us directly
13. THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting a notice in our app or on our website
- Sending you an email notification
- Updating the "Last Updated" date at the top of this policy
15. CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Name: Data Protection Officer
Email: dpo@bampony.com
Address: Room 801-136, 8th Floor, Guotai Technology Building, No. 479 Minhe Road, Ningwei Street, Xiaoshan District, Hangzhou, Zhejiang Province, China
For EU residents, you also have the right to lodge a complaint with your local data protection authority.
16. GDPR COMPLIANCE STATEMENT
We are committed to complying with the General Data Protection Regulation (GDPR). This includes:
- Lawful Basis: We process personal data only when we have a lawful basis
- Data Minimization: We collect only the data necessary for our purposes
- Purpose Limitation: We use data only for the purposes for which it was collected
- Accuracy: We maintain accurate and up-to-date information
- Storage Limitation: We retain data only as long as necessary
- Security: We implement appropriate security measures
- Accountability: We can demonstrate compliance with GDPR principles
This Privacy Policy is designed to be comprehensive and compliant with applicable data protection laws. Please review it carefully and contact us if you have any questions or concerns.